Our results.
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Legacy to Cloud Transformation
Challenge: Legacy SOAP API was accessed via web app costing users 40+ hours a month.
Solution: Full GCP pipeline with automated ETL into Tableau Dashboard Suite
Technical Stack: Python, Cloud Functions, BigQuery, TableauResults:
- 90% reduction in processing time
- $150k+ annual cost savings
- Real-time data availability -
Tableau Enterprise Migration
Challenge: Fragmented reporting across 28 procedures
Solution: Automated dashboard suite with cloud backend
Technical Stack: Tableau Cloud, GCP, PythonResults:
- 40-hour reports to real-time
- 100% data accuracy
- Full team adoption -
AI-Driven Customer Service
Challenge: High volume of manual customer routing requiring 10 team members, 40 hours a week.
Solution: Custom AI chatbot implementation
Technical Stack: NLP, Cloud InfrastructureResults:
- 3,000+ interactions automated
- $700k revenue impact
- Chatbot scales up to meet any level of demand.
- Improved customer satisfaction-