RO-level profitability is what lets leadership see which jobs, which carriers, and which shops actually make money. CCC's Sales Job Cost report estimates it — but rarely matches what the P&L eventually says.
Why It Breaks
CCC uses estimator-entered cost fields and standard tech rates. True cost comes from payroll, supplier invoices, and sublet posted days or weeks later. That gap is where the numbers stop matching.
What MSOs Actually Need
- RO-level GP computed from actual posted cost, not estimate cost.
- Split by labor type, parts, paint materials, sublet.
- Carrier and severity band comparison so you can defend pricing.
- Monthly reconciliation: CCC job cost vs P&L gross margin.
The Fix
Join CCC RO data to accounting cost data, apply consistent cost allocation, render job-level GP dashboard. Typical build: 2–3 weeks. See the related GP report rebuild.