Insights

The Blog

Insights on CCC ONE reporting, MSO operations, and building data infrastructure for collision repair.

Technical Deep Dive

Why CCC ONE Reports Take 10 Minutes (And What To Do About It)

CCC ONE reports take forever because of how the system queries data. Here's the technical reason - and how MSOs are solving it with modern data infrastructure.

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All Articles

Operations

The 7 KPIs Every MSO Should Track Daily

Most operators track KPIs monthly. High-performing MSOs track them daily. Here are the metrics that matter.

Read → PE & M&A

What PE Sponsors Want From Your Data

The metrics private equity looks for when evaluating collision repair investments.

Read → Technical

CCC ONE + BigQuery: Unlocking Your Data

How to get your CCC data into a modern cloud data warehouse.

Read → Analytics

Cycle Time Tracking: Why Averages Lie

Average cycle time hides the outliers killing your shop performance. Here's what to track instead.

Read → Operations

WIP Aging: The Hidden Cash Flow Killer

Your WIP isn't just cars in the shop - it's cash sitting in the building. Here's how to track it.

Read → Operations

The True Cost of Manual Reporting for MSOs

Excel spreadsheets and manual exports are costing you more than you think.

Read → Scale

How to Get Real-Time Visibility Across 50+ Shops

The infrastructure and processes needed to monitor a large MSO network in real-time.

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